Complaints Policy

There may be an occasion when you need to tell us that something has gone wrong.

If you have a serious concern about the safety or welfare of your child or another pupil it may be dealt with under our child protection procedures. All other complaints, including those that may point to poor practice by a member of staff, will be dealt with firstly through the complaints procedure.

You should take any serious concerns about the behaviour of a staff member directly to the Headteacher. Examples of serious concerns include those involving violence, anything of a sexual nature or persistent bullying or humiliation.

To view our complaints policy, please click here.

A summary of our complaints procedure can also be found here.