Department for Education Coronavirus help line

The DfE has launched a new help line to answer questions about COVID-19 related to education. Staff, parents and young people can contact the help line as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk

Opening hours: 8am to 6pm (Monday to Friday)

When a pupil is having difficulties in a mainstream school and might be (or has been) permanently excluded they may be referred to the Pupil Referral Unit or PRU for short.

The PRU is a school. We teach the same National Curriculum and offer the same level of qualifications as a mainstream school. However, as well as the academic work we help pupils address their emotional and behavioural barriers to learning. We work with pupils “one to one” or in small groups to address their individual needs.

Students are based in centres with around 16 pupils. These centres are spread throughout the city and work with only one key stage level of learning.

Each centre has experienced teachers and support staff who work with other professionals and services to provide a wrap round service to help your child develop and meet their specific needs. For example, our centre staff are qualified youth workers trained to deal specifically with the issues being a teenager brings.